Over 25 years of transforming service delivery capability
Improving service delivery requires visible and authentic change leadership across the people, process and technology streams.
Backstage Consulting has completed large scale turnaround, recovery, change and transition programs across multiple industry sectors e.g. aviation, transport, strategic outsourcing, legal services, justice, law enforcement and telecommunications.
The success we have had in these assignments is only possible by engaging with our clients team, their stakeholders and their customers to triage and remove the barriers to improvement.
Backstage Consulting drives the program to execute from service strategy,service design, service transition to service operation.
On average we reduce clients cost to serve by a minimum of 20%.
We look forward to assisting you and your team in rapidly improving your business results.